Remote Controlling Devices Using SOTI Assist
Before you begin
You must have SOTI Assist installed to use this feature.
Android Enterprise devices must have an Android Enterprise plugin installed.
About this task
Note: Android devices with work profiles and iOS devices can only be remote-viewed.
To initiate a remote control session on a device:
Procedure
- Select the device that you want to remote control and click the Remote Control icon in the Device Actions menu bar.
- In the Remote Control dialog box, select Web-based and click OK.
Results
SOTI MobiControl will launch SOTI Assist in a new browser tab where the remote control session will begin. See SOTI Assist Help for more information.