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Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
Troubleshooting Device Issues

Welcome to SOTI MobiControl Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Glossary
Notices

Troubleshooting Device Issues

SOTI MobiControl provides several troubleshooting aids for diagnosing and solving issues on your devices. For minor issues, you can attempt the tried and true method of 'turning it off and on again' using a device action. You can also review data collected through one of the available monitoring options. Finally, you can remote control or remote view the device to examine the issue directly.

Tip: SOTI Assist, our help desk solution, is fully integrated with SOTI MobiControl. You can track create issue tickets and track device problems, while pulling device informaton directly from SOTI MobiControl. Learn more about SOTI Assist.