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Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
Managing System Settings
Fixing Search Indexing Errors

Welcome to SOTI MobiControl Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Glossary
Notices

Fixing Search Indexing Errors

About this task

In the event that your database index does not match the devices displayed in the SOTI MobiControl console, you can force an integrity check to synchronize the components.

To set up a regular search indexing process:

Procedure

On the All Platforms tab, go to the Servers tab.
Under Global Settings, click the wrench icon beside SOTI MobiControl Search Sync Interval.
In the Search Sync Interval dialog box, choose a frequency from the Every drop-down list.

Results

SOTI MobiControl will perform an integrity check and synchronization with the database according to the set frequency.

Note: Occasionally, Integrity may report as less than 100%. This can occur as a result of device volatility, that is, some devices are in the process of reporting their status while the SOTI MobiControl search update is running.