Welcome to SOTI MobiControl Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Glossary
Notices

Feature Control: Android Plus

Use this dialog box to configure individual device features.

Hardware


Disable Camera	Control the ability of capturing unauthorized photographs by disabling the device's camera.
Disable Microphone	Control the ability for users to capture or record audio by disabling the device's microphone.
Disable USB Media Player	Control the ability of the device to act as a media player when connected via USB.
Disable NFC	Prevent the user from using the Near Field Communication protocol on their device.
Disable Home Key	Prevent the user from using the Home button.
Disable Screen Capture	Control the ability of applications to capture the device screen.
Disable GPS Mock Locations	Control the ability to report mock locations when GPS is not available.
Disable USB Debugging	Prevent the user from enabling USB debugging mode.
Disable Factory Reset	Prevent the user from erasing all applications, settings and data from the phone's internal storage.
Block OS Upgrade	Prevent OTA upgrade of OS initiated by user, server and system.
Enforce GPS Availability	Ensure that users cannot turn off GPS.

Applications


Disable Voice Dialer / S-Voice	Disable the voice recognition system for making phone calls.
Disable Installation From Unknown Sources	Only allow market applications and prevent the user from installing applications from unknown sources.
Disable Background Data	Disallow applications running in the background from accessing cellular data services. Please note that the SOTI MobiControl device agent typically runs in the background and its ability to communicate with the SOTI MobiControl server can be affected by this setting. Available on Android 7.0 or later only. Important: If cellular data is being used by devices to communicate with SOTI MobiControl Server(s), devices will not be manageable while they are connected to a cellular network. If devices are configured to communicate with the SOTI MobiControl Server(s) only while they are on the cellular network (i.e. No WiFi or other connectivity to SOTI MobiControl Server(s)), devices will not be manageable in all cases. Please exercise caution when Disabling Background Data.
Disable Removal of SOTI MobiControl Agent	This option prevents users from uninstalling the SOTI MobiControl agent by restricting their ability to deactivate "Device Administrator" in the device Settings.
Prevent Uninstallation of Managed Apps	Prevent the device user from uninstalling the managed apps.
Disable Multi-Window	When disabled, the user 'Multi-Window' tray containing shortcuts to Apps will be disabled.
Disable Multi-User Control	When enabled, device users will be unable to add or remove additional User profiles on their device. Note: This will not remove any existing users that were created prior to applying this policy. Samsung MDM v4+ devices only.

Cellular Data and Roaming


Disable Roaming Data Usage	Control the ability to use data while in foreign coverage areas and prevent related expenses by disabling roaming data usage.
Disable Roaming WAP PUSH Messages	Control the ability to receive WAP Push messages while in foreign coverage areas and prevent related expenses by disabling roaming WAP push messages.
Disable Roaming Syncing	Control the ability to sync data (i.e. email) while in foreign coverage areas and prevent related expenses by disabling roaming syncing.
Disable Cellular Data	Limit Data to WiFi and prevent the user from using their cellular data.

WiFi


Disable Wi-Fi	Prevent the user from enabling Wi-Fi
Disable Wi-Fi Profiles	Prevent the user from using Wi-Fi profiles.
Disable Wi-Fi profile changes	Prevent the user from making changes to existing Wi-Fi profiles.
Disable Prompt for Credentials	When disabled users will not be asked for WiFi credentials when their saved credentials fail during authentication for a saved network.
Enforce Minimum Wi-Fi Security Level	Set the minimum Wi-Fi Security Level in which the device is able to connect to. E.g. if the minimum Wi-Fi security level is set to WPA, the device will not be able to connect to a WEP network.

Bluetooth


Disable Bluetooth	Prevents the user from enabling Bluetooth.
Disable Outgoing Calls Via Bluetooth	Prevent outbound calls using a paired Bluetooth device.
Disable Bluetooth Discoverable mode	Prevent the device from being discovered by other Bluetooth devices.
Allow Limited Bluetooth Discoverable mode	Only allow the device to be discoverable over Bluetooth for a short period of time (varies from device to device).
Disable Bluetooth Pairing	Prevent the device from pairing with other devices over Bluetooth.
Disable Bluetooth Data Transfer	Prevent data transfer over Bluetooth.
Disable Bluetooth Desktop Pairing	Prevent the device from pairing with a desktop using Bluetooth.

Tethering and Portable Hotspot


Disable All Tethering	Prevent the user from tethering their device.
Disable Portable WiFi Hotspot	Disable sharing the device's data connection over WiFi.
Disable Portable WiFi Hotspot Changes	Prevent the user from changing mobile hotspot settings.
Disable Bluetooth Tethering	Disable sharing the device's data connection over Bluetooth.
Disable USB Tethering	Disable sharing the device's data connection over USB.

Data Protection


Disable Google Backup	Prevent backup of device settings, application data, Wi-Fi passwords, Contacts etc. to the user's Google account.
Disable SD Card Access	Prevent the user from accessing the SD card.
Disable USB On-the-Go	Prevent the device from acting as a USB mass storage device when connected to another device such as a computer or TV.
Disable USB Mass Storage	Prevent the device from acting as a USB mass storage device when connected to another device such as a computer or TV.
Disable Kies	Prevent the user from backing up phone, SD card and application data to their desktop using Samsung Kies.
Disable Clipboard	Control the ability to copy and paste text to and from the device.

Data Messaging


Disable Incoming SMS Messaging	Control the ability for the end user to receive incoming SMS text messages.
Disable Outgoing SMS Messaging	Control the ability for the end user to send outgoing SMS text messages.
Disable Incoming MMS Messaging	Control the ability for the end user to receive incoming MMS multimedia messages.
Disable Outgoing MMS Messaging	Control the ability for the end user to send outgoing MMS multimedia messages.

Device Accounts


Disable Addition of New Email Accounts	The device user will be prevented from adding a new Email account. New accounts can still be configured by a SOTI MobiControl administrator.