Using Alert Rules

You can set SOTI MobiControl to automatically notify you about changes to the system, deployment server, and your devices by creating alert rules. Alert rules allow you to receive notifications whenever certain events or errors occur. You can choose from a wide variety of events such as devices being out of contact beyond a set period or system errors. You can even set SOTI MobiControl to automatically take a specified action when an alert is triggered. While you can configure alerts for all of the platforms, the specific events available for tracking do differ.

Once an alert rule is created, the alert messages are managed on the Alerts tab, where you can acknowledge or close them. The Alerts tab is only visible while on the All Platforms tab. You can also set up email notifications and SOTI MobiControl will automatically send you an email with alert information.