Home
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
Managing Devices
Removing Devices
Deleting Devices

Welcome to SOTI MobiControl Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Glossary
Notices

Deleting Devices

About this task

To remove devices from SOTI MobiControl device management:

Procedure

Select the device(s) that you want to delete and click the Delete icon in the Device Actions menu bar.
In the Delete dialog box, enable Attempt Revocation of Externally Issued Client Certificates if applicable.
If applicable, click the warning message at the bottom of the dialog box to see which of the selected devices cannot be deleted and why.
Click Delete.

Results

Deleting a device does not wipe or factory reset the device. While SOTI MobiControl makes every attempt to unenroll when deleting devices, occasionally that is not possible and SOTI MobiControl will restore the original settings of a deleted device if it is re-enrolled and retains the same device ID. To permanently delete a device from SOTI MobiControl, contact SOTI Support.