Disabling Activation Lock

About this task

Activation lock is automatically enabled by SOTI MobiControl on supervised iOS devices. You can disable or enable activation lock for individual devices or whole device groups.

Procedure

To disable or enable activation lock on an iOS device:
  1. Click the device name of the device whose activation lock you want to disable or enable to open the Device Information panel.
  2. Move to the Configuration tab.
  3. Under Advanced Configurations, click More > Edit beside Activation Lock Settings to open the Activation Lock Settings dialog box.
  4. Enable Override Settings Inherited from Parent Group and disable or enable activation lock on the device.
  5. Click OK to save your new activation lock settings.
To disable or enable activation lock on all iOS devices within a device group:
  1. Click the More menu button beside the device group containing the iOS devices that you want to disable or enable activation lock on.
  2. Click Group Information to open the Group Information panel. Switch to the Configuration tab.
  3. Under Advanced Configurations, click the More menu button beside Activation Lock Settings and select Edit to open the Activation Lock Settings dialog box.
  4. Disable or enable the activation lock setting.