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Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Troubleshooting Issues
Testing Cloud Link Communications

Welcome to SOTI MobiControl Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring Cloud Link
This section provides information about how to set up and configure the SOTI MobiControl Cloud Link agent for your deployment.
Glossary
Notices

Testing Cloud Link Communications

About this task

After making changes to the SOTI MobiControl Cloud Link Agent, you can validate that authenticated communication is maintained between all components.

To verify connectivity manually:

Procedure

Log into the SOTI MobiControl Console and proceed to the legacy console.
On the All Platforms tab, go to the Servers tab.
In the list of servers and connections in the upper right corner, right-click the Cloud Link Agent whose status you want to check and select Cloud Link Agent Properties to open the Cloud Link Agent Properties dialog box.
Click Test.
A success or failure message will appear.
Click OK to exit the Cloud Link Agent Properties dialog box.

Results

Note: This test confirms that SOTI MobiControl Cloud can communicate with the Cloud Link Agent, not that the services the Cloud Link Agent is extending to the Cloud are accessible and responsive.