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Security, Speed, Stability: Why Upgrading Pays Off

Icons for SOTI MobiControl, SOTI XSight, SOTI Snap, and SOTI Connect. A cursor is hovering over a button next them labelled "Upgrade Now" with an arrow pointing right.

Technology doesn’t stand still, and neither should your mobility strategy. Every SOTI product upgrade delivers smarter tools, stronger security and smoother performance designed to keep your business ahead of the curve. That’s why upgrading keeps your business moving forward with minimal downtime.

In this blog, you’ll learn:

  1. Why upgrading your SOTI products is essential for your business

  2. What’s new in the latest SOTI software releases

  3. How to initiate an upgrade

  4. Where to find upgrade information

Let’s dive in!

Why You Should Say Yes to SOTI Product Upgrades

Upgrades aren’t just about new features. They’re about keeping your business running without disruption. Each version of SOTI MobiControl, SOTI XSight, SOTI Connect and SOTI Snap builds on what you already know so you can:

  • Ensure your fleet stays secure and compliant with evolving industry standards.

  • Free up time by automating routine device management tasks.

  • Boost performance across your device fleet.

  • Minimize IT disruptions so your teams stay focused on productivity, not downtime.

The Risk of Standing Still

Security and support work together, ensuring your software remains protected, compatible and optimized for performance. When a SOTI product reaches End of Life (EOL), updates including new features and critical security patches are no longer applied to that version. While technical support remains available, running an EOL version means your system is out of compliance, leaving your business exposed to security risks, regulatory gaps and potential downtime.

The old mindset of “if it ain’t broke, don’t fix it” doesn’t work in cybersecurity. Software that appears to function perfectly can still contain known vulnerabilities that attackers actively exploit. Unpatched systems become easy targets for ransomware, data breaches and operational chaos.

You can either spend time troubleshooting issues on an outdated version or plan a controlled upgrade during off-peak hours and enjoy better security, smoother workflows and the latest features.

Staying current is essential for compliance, protection, and business continuity.

Unlock the Newest SOTI Features with an Upgrade

Each release introduces smarter tools and new capabilities across the SOTI ONE Platform:

SOTI MobiControl

SOTI XSight

SOTI Connect

SOTI Snap users are in luck! As SOTI Snap is hosted on the Cloud, new versions are easily upgraded through a selection of upgrade windows, giving you access to the newest features and strongest security quickly.

Ready to Upgrade? Here’s How:

SOTI ensures the upgrading process is straightforward and fully supported. For all our Cloud customers, our Technical Support and Services teams are available to guide you every step of the way, ensuring a smooth, efficient transition. Click here to schedule an upgrade for SOTI MobiControl.

Here are our top SOTI upgrade best practices:

  • Plan Smart: Schedule upgrades during your organization’s low-traffic period – such as weekend or off-peak hours – so you minimize disruption.

  • Review Resources: Consult the latest upgrade documentation, release notes and step-by-step instructions on SOTI Pulse.

  • Leverage Expertise: Engage with SOTI’s Technical Support team or your Technical Account Manager2 for tailored advice and next steps based on your specific entitlement level and deployment architecture.

When you consider upgrading, view it as an opportunity to revisit and optimize your configuration, modernize your environment and ensure your organization is positioned to leverage the latest SOTI ONE capabilities.

SOTI Pulse: Your Information Hub

SOTI Pulse is your one-stop shop for everything product-related. Whether you are looking for Online Help Documentation, Release Notes, Product Articles, Certified Device Lists, End of Life Notices, New Release Notifications, or Compatibility and Migration documents, this is the place to find it.

Join the SOTI Pulse Community to have peer-to-peer discussions, connect, collaborate, and learn about best practices and strategies through our community.

Don’t Wait: Upgrade & Get Ahead

Upgrading is about staying current and competitive. Every new version of the SOTI ONE Platform is designed to give your business more speed, better security and enhanced control over your mobile operations.

Don’t wait for issues to arise or EOL timelines to surprise you. Plan your upgrade today to unlock new features and set your organization up for long-term success.

To explore the newest versions of SOTI MobiControl, SOTI XSight, SOTI Connect and SOTI Snap, check out the Product Features Playlist, book a discovery demo or reach out to us today:

1SOTI VPN is available to SOTI Premium Plus and Enterprise Plus Service customers.

2Available to SOTI Enterprise Service customers.

*SOTI XSight Live View – Patent Pending